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Return Policy

We are intensely focused on you, the customer. If our products do not meet your highest expectations, send it back to us and we will make it right. We designed this company with you in mind so it makes sense to do the same with our return policy.

If you would like to return or exchange your order follow these steps.

1. Fill out this form here -> Return / Exchange Form

2. We will email you a return label. (US Customers only)

3. Using the return label, drop your original pair off at the post office.

4. Receive your new pair.

 

International Customers

We are thrilled to serve customers outside of the United States. We are happy to facilitate an exchange or return if our products do not meet your highest expectations. However, you are responsible for paying for round trip shipping to exchange or return your order. Please feel free to reach out with any questions at marcus@wmgibson.com.